jilibdt111 privacy policy in plain words
We store what a betting site needs to run. Enough to show you are 18 or older, enough to send winnings to the right wallet, enough to answer a payment complaint weeks later, and enough to satisfy the record-keeping rules that come with holding other people's money.
Three promises sit behind everything below. We do not sell player lists. We do not read your private conversations. And when you ask us to correct or delete something, we either do it or explain in writing which rule stops us.
Details we hold about each player
Most of it arrives from you, through a form you filled in or a deposit you made. A smaller part is written by our own systems when you log in, open a game or start a chat.
| Detail | Why it is held | Where it comes from |
|---|---|---|
| Full name and date of birth | Keeps under-18s out and matches the name on your wallet | Your sign-up form |
| Mobile number | Login, one-time codes and support callbacks | Your sign-up form |
| Payment wallet or bank number | Sending deposits and withdrawals to the right place | bKash, Nagad, Rocket, Upay, bank transfer |
| Device, browser and IP address | Spotting a login that does not look like you | Written automatically when you connect |
| Game rounds and bets | Settling results and working out cashback | Our game servers |
| Chat transcripts | So a second agent can pick up your case | Live chat sessions |
Your wallet PIN is never sent to us, and neither is your full bKash or Nagad balance. The reference number, the amount and the time of the transfer is all we log.
Payment records from bKash, Nagad and the rest
A deposit through bKash, Nagad, Rocket, Upay or a bank transfer reaches us as three pieces of information: the amount, the sender number and a transaction reference. We match those to your account. Most deposits land in about 6 minutes.
Withdrawals leave our side in roughly 29 minutes and then wait on the wallet itself. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,500, so a record exists for every one of them.
The first withdrawal brings a document check. One photo of a national ID card, passport or driving licence is reviewed, usually within 6 hours, and the outcome is stored next to your payment history.
What cookies and pixels actually do here
Cookies are small files your browser keeps so the site remembers you from one page to the next. Ours do three jobs: keeping you signed in, remembering your language and currency, and counting which pages people actually read.
Analytics partners set their own cookies to measure visits as totals and trends. We do not pass your name or wallet number to them. You can clear or block cookies in your browser settings; the login page will simply ask you to sign in again more often.
Who can open your file
Access is layered by role, and no single person can see everything at once.
- Support agents see your name, contact number and recent chat threads.
- The payments team sees wallet numbers, amounts and transaction references.
- Game studios receive round results under a player ID, never your name or number.
- Managers approve any wider access, and those approvals are written down.
Opening a full profile also writes a line into an internal log. That log is checked when a complaint about staff access comes in, and it stays after the account closes.
How long a record stays with us
Nothing is kept by default forever. Each type of record has a job to do and a shelf life attached to it.
| Record | How long | Reason |
|---|---|---|
| Details of an open account | While you keep playing | Running the account day to day |
| A closed account | Until financial records rules allow deletion | Audits and payment disputes |
| Chat transcripts | A limited period, then removed | Quality checks and complaint handling |
| Round and bet history | Long enough to settle or dispute a result | Fair play checks |
When a period ends, the record is deleted, or stripped of anything that points back to you.
Your rights over your own data
You can ask for a copy of what we hold, ask us to fix an error, ask us to stop sending offers, or ask us to close the account and delete what we are allowed to delete. None of these requests costs anything.
How to make a request
-
Open live chat
Sign in, open 24/7 Live Chat and say you want to make a data request. The agent will pull up your account.
-
Confirm it is you
We ask one security question, and for a full copy of your file, one document photo. That stops someone else requesting your details.
-
Get the answer in writing
The privacy team replies in the same chat thread. If part of the request is refused, the reply names the rule behind the refusal.
When we share details with someone outside
Sharing is narrow and named. These are the only groups that receive anything from us.
- Payment companies, so money can move in both directions.
- Game providers, who need round data to settle bets, sent under a player ID.
- A regulator or a court, when a lawful written order arrives.
- A fraud-check partner, when a deposit looks like it came from a stolen wallet.
We do not sell player lists, and we do not hand your number to outside marketing companies.
Keeping under-18s off the platform
Accounts are for adults, which is why the 18+ mark sits in every footer on the site. If a document shows that a player is younger, we close the account and return the balance to the wallet it came from.
Parents who find the site open on a shared phone can ask live chat to block that device. Give the agent the account name and the last games played, and the device is dropped from the login history.
Questions about your data
01Can jilibdt111 see my bKash PIN?
02Do I have to give my own name to play?
03How do I stop promotional SMS and calls?
04What happens to my details if I close the account?
05Do you sell my phone number to other companies?
How to reach the team that handles data requests
Live chat is the fastest route. It runs 24/7 and the privacy team pulls cases from the same queue. Open the chat from inside your account and say “privacy request”, so it is routed to the right people instead of general support.
If you would rather read first, the help center explains what to have ready before you write in, and the withdrawal guide lists which documents are accepted for the check.
When this page changes
A new payment partner, a new game provider or a shift in the rules can mean a rewrite. The version you are reading is the current one; earlier versions can be requested through live chat if you want to check what applied when you signed up.
If a change alters how we use details you already gave us, we tell you inside the app before it takes effect, not after.
Curious what the sign-up form actually asks for? The registration page lists every field and why it exists, and the home page shows the games before you commit to an account.